Terms and Conditions

Terms and Conditions:

Customers are encouraged to place orders online via this website. If you have already established a relationship with a Pathfinder Distributor, we encourage you to include the name and location of your sales representative so that the appropriate credit can be given for the sale. 

  • Customers who have special requests, or wish to order in quantities that are not listed online, please contact Head Office directly.
  • Shipping charges are accessed based on the number of items ordered.
  • Delivery time frames range based on shipping timelines and corresponding rates chosen and paid for by you the customer.
  • All orders are subject to availability. We make every effort to ship orders in a timely fashion, based on distribution, Pathfinder will contact online contacts should your order be delayed in any way. 
  • Pathfinder Lubricants Inc. accepts Visa, MasterCard, and American Express.

Refund and Exchange Policy:

Goods on which the seal has been broken are not returnable. If the seal has not been broken, you may return items purchased within 30 days provided you pay the transportation costs and upon receipt we will refund the purchase price in full.

Pathfinder Lubricants Inc. makes every effort to establish and maintain the greatest level of integrity when it comes to our products. If for any reason you are not satisfied with one of our products, we request you contact the head office directly. In the event your order was placed with one of our distributors, please contact them directly. If no answer is received, we welcome you to call us at our corporate head office so that we may assist your directly.